Returns & Exchanges
At Hi Tec, we want you to be completely satisfied with your purchase. If your new gear isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location; once received and inspected, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing